The secret of our success.

We seek long-term relationships with clients who understand and value the need for meaningful investment in digital strategy, both internally for business optimization and externally for customer and vendor experience.

In order to quickly and consistently design, develop, and deliver the products and platforms you need, we’ve implemented a process that is built on Human-Centered Design, Lean UX, and well-vetted Agile development principles.

Discovery workshopping.

Initial interactive group session(s) that jumpstart a project. This is the step where we discuss your wants, needs, pain points, and priorities. Additionally, we use these sessions to map out and/or unravel existing workflows and brainstorm your future vision.

Discovery Workshopping

Research.

We take what we learned in the discovery workshop and gather additional, pivotal information via quantitative and qualitative methodologies that include use case and personae research processes.

Research

Design.

At this stage we begin designing, prototyping, and user testing your platform or product.

Design

Develop.

We build what we’ve designed with you. In tandem with development, we continue the validation processes that lead to adjustments based on real-time data. It's during this crucial stage when your vision becomes a reality. We accomplish this by implementing key deliverables including scope matrix, data architecture and modeling, application architecture design, infrastructure and modeling, integration strategies, security and compliance, and API design.

Develope

Agile Software Development.

Our team works in agile iterations, using powerful tool sets for continuous delivery of high‐quality, secure, and scalable applications.

Agile Software Development

Deliver.

At this step, we continue our data-derived validation process, carry out QA testing, and launch your product or platform (this includes cloud and on-premise hosting environments where applicable).

Deliver

Marketing, Optimization, & Technical Support.

Second tier customer support, system maintenance, and continuous improvement. This is where we perform ongoing product and platform maintenance and optimization, deploy market strategies, and provide break/fix support.

Marketing, Optimization, and Technical Support

Engineering results, for you.

Consistent, measurable, meaningful results aren’t coincidental–they’re meticulously engineered. Inspired by the build-measure-learn feedback loop, we continuously make adjustments based on real-time data, allowing us to deliver industry-leading products and platforms that are as efficient as they are effective.

Our digital product design and development teams are data-driven. We understand that strong, actionable data and attentive, intuitive project management are imperative. When you partner with us, you’re not investing in a platform or product–you’re investing in a proven process, powered by passionate people, designed to deliver incredible results.

From our design principles and systems architecture to our user experience development and marketing strategy, we let the data shape our solutions, not the other way around.

We believe sound data strategies lead to strong outcomes.

Our marketing strategies are driven by both company and competitor analysis, along with concrete data gathered by thorough, intensive research and deep customer understanding. Our teams assist in helping businesses of all types develop a strategy that not only reaches customers, but also motivates them enough to pay attention.