The secret of our success.
Success shouldn’t be a secret recipe. We believe in total transparency and involving you in the most integral steps. But don’t worry, this doesn’t mean you’ll be getting your hands dirty with every little detail. We handle all the heavy lifting, but we also believe that your insight is invaluable not just during kickoff and upon completion of work, but at various stages throughout your project.
Because we love working with people, we seek long-term relationships with folks who get it. We intentionally seek people who understand and value the need for meaningful investment in digital strategy, both internally for business optimization and externally for customer and vendor experience.
In order for us to reach your biggest and most challenging goals, we dig deep and we move fast. We do this by quickly and consistently designing, developing, and delivering the products and platforms that fit your specific needs. We understand that, much like people, every business is different, and this is why we rely heavily on Human-Centered Design, Lean UX, and well-vetted Agile development principles.
Initial interactive group session(s) that jumpstart a project. This is the step where we discuss your wants, needs, pain points, and priorities. Additionally, we use these sessions to map out and/or unravel existing workflows and brainstorm your future vision.
We take what we learned in the discovery workshop and gather additional, pivotal information via quantitative and qualitative methodologies that include use case and personae research processes.
At this stage we begin designing, prototyping, and user testing your platform or product.
We build what we’ve designed with you. In tandem with development, we continue the validation processes that lead to adjustments based on real-time data. It's during this crucial stage when your vision becomes a reality. We accomplish this by implementing key deliverables including scope matrix, data architecture and modeling, application architecture design, infrastructure and modeling, integration strategies, security and compliance, and API design.
Agile Software Development.
Our team works in agile iterations, using powerful tool sets for continuous delivery of high‐quality, secure, and scalable applications.
At this step, we continue our data-derived validation process, carry out QA testing, and launch your product or platform (this includes cloud and on-premise hosting environments where applicable).
Marketing, Optimization, & Technical Support.
Second tier customer support, system maintenance, and continuous improvement. This is where we perform ongoing product and platform maintenance and optimization, deploy market strategies, and provide break/fix support.
Results that work.
Results are not an accidental byproduct. Instead, they’re meticulously engineered throughout each phase of your project. We purposefully and continuously make adjustments based on real-time data, which allows us to deliver industry-leading products and platforms that are as effective as they are efficient.
Our digital product design and development teams are not only highly motivated, but they’re also data-driven. When you partner with us you’re not betting on a business solution, instead you’re investing in a proven process powered by passionate people that’s designed to deliver incredible results.
From our design principles and systems architecture to our user experience development and marketing strategy, we let the data shape our solutions, not the other way around.
We believe sound data strategies lead to strong outcomes.
Our marketing strategies are driven by both company and competitor analysis, along with concrete data gathered by thorough, intensive research and deep customer understanding. Our teams assist in helping businesses of all types develop a strategy that not only reaches customers, but also motivates them enough to pay attention.